Thank you for shopping at Leila Leaf. We appreciate your business and want to ensure you have a smooth shopping experience. Please take a moment to review our shipping policy:
Processing Time:
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment.
Shipping Times:
- Due to high demand, please allow 7-14 days for delivery. We do our best to expedite the shipping process and appreciate your patience.
Shipping Method:
- We use reliable shipping carriers to deliver your orders safely. Tracking information will be provided once your order has been shipped.
Shipping Rates:
- We provide Free Shipping Worldwide.
International Shipping:
- We currently offer international shipping. Please note that international orders may take longer to arrive and are subject to customs clearance.
Order Tracking:
- Once your order has been shipped, a tracking number will be sent to the email provided during checkout. You can track your order’s progress using the provided tracking information.
Shipping Delays:
- While we strive to meet the estimated delivery times, please understand that unforeseen circumstances such as customs delays or extreme weather conditions may cause delays. If your order is significantly delayed, please contact our customer support team, and we will assist you in resolving the issue.
Incomplete or Incorrect Address:
- Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.
Lost or Stolen Packages:
- Leila Leaf is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier to file a claim.
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer support at [email protected].
Thank you for choosing Leila Leaf! We appreciate your understanding and support.
Leila Leaf